Connections Matter

Terms and Conditions

Date Effective: 25 November 2025

 
These terms between you the customer and Connections Matter, a business registered in Australia, govern your use of this Website (connectionsmatter.com.au). Your use of this Website constitutes that you fully accept these terms.
 
Unless identified otherwise Connections Matter, (specifically Wendy Kruger as business owner), owns all intellectual property in the Content and Material on this website, including created books and website design, (albeit excluding information provided in external links to other websites).
 
This Website (connectionsmatter.com.au) has been created for the display, promotion, and sale of goods and services, including printed books, to customers. Images on this Website illustrating pages from books are for your information only and are provided to enhance your experience of the Website and the books on offer. Therefore, images cannot be downloaded, copied, or printed from this Website by any person, for any reason. Images cannot be printed, sold, manipulated, or altered in any way, as this would violate the intellectual property of said images. If you would like a downloadable image for printing, you can contact Connections Matter at
hello@connectionsmatter.com.au.
 
Refunds, Returns and Dispute Policy
Goods purchased on this Website are shipped directly to you the customer from the printers. Connections Matter has no direct involvement in this process as orders received on this Website are forwarded to the printers in order to fulfil your purchase. However, in the event items are found to be damaged upon receipt please contact us at
hello@connectionsmatter.com.au to arrange a replacement or refund. If you have any dispute over items purchased from this Website please contact us at hello@connectionsmatter.com.au outlining the issue you experienced, and what steps you would like to see occur to resolve the situation.
 
Promotions
From time to time Connections Matter may offer promotions for items sold on this Website. Promotions will only be available via the Website. It is the customer’s responsibility to check the Website for such Promotions. Promotions may include discounted offers at certain times of the year, enabling you, the Customer, to use a Discount Coupon at Checkout.


By using this Website you agree to these Terms and Conditions.

 
Transparency, honesty, and respect are important to Connections Matter. If you have any questions regarding the goods offered on this Website, please contact Connections Matter using the form available on the Website, or email us at
hello@connectionsmatter.com.au.
 
I hope you enjoy your visit.
 
You can read the Privacy Policy
here.